Cancellation & No Show Policy;
If you are unable to arrive for your scheduled appointment, please provide at least 24 hour’s notice. I will invoice full price for any appointments cancelled within 24 hours, or for any ‘no shows’. This is because I am unable to re-sell the slot.
I reserve the right to charge in advance for first appointments.
I will charge for appointments if you have booked and then do not come for your appointment.
Arriving late for your appointment may mean that I will need to shorten the length of your session or reschedule so that other clients are not inconvenienced. I will not refund for a shorter session.
I reserve the right to refuse service to any client or potential client. If I feel that a client is behaving inappropriately, I will stop the session immediately, and it will result in immediate termination of that client’s session & a refusal of any & all services in the future, and the client will be charged the full price.
I respectfully request that mobile phones are silenced during your session.
Occasionally there are contraindications which may prevent me from giving you a treatment. Please be aware.
I accept cash, card or bank transfer. Services may be pre-paid or paid at the time of service. I reserve the right to charge in advance for first appointments. All package discounts must be paid at the same time (eg 3 for £xxx).
If you book a package of 3 sessions at Daventry at the discounted price, but need to take one or two of the appointments at Milton Keynes then there will be no extra charge. Likewise if you book 3 sessions at Daventry at the discounted price but need to take one or two of them at Milton Keynes then there will be no refund.
Packages of 3 sessions must be taken within 6 months from date of purchase.